Error Messages

On this page you will find a list of all known error messages which can by produced by the software. The describe the message itself and where possible it provides answer on to to resolve them.

Hosting Errors

"Invalid hosting URL, the desktop version only allows 127.0.0.1, localhost or 0.0.0.0."

This error can only happens if you try to make the Desktop version host on anything else then the localhost. The fix is, just do not do this. Its a breach of the rules of the free desktop version.

"Invalid hosting URL, check settings for a correct URL"

This error can only happen at the server version and it implies the given IP in the hosting settings (URL) is invalid or the software is getting blocked by a firewall on the server.

"Invalid hosting URL, the given port is already in use."

This error can only happen with the server version and it implies that the hosting port (URL) is using a port which is already in use by something else. The fix is to edit AppSettings.json and change the URL to use a different port. see AppSettings on how to change this.

Database Errors

"Database type is missing in AppSettings.json"

This error happens then the AppSettings.json is corrupted and its missing the database section. Have a look to the AppSettings to the settings file must look like, or, alternatively, just delete the AppSettings.json and let it be recreated by the software.

"Connection string is missing in AppSettings.json"

This error happens then the AppSettings.json is corrupted and its missing the database section. Have a look to the AppSettings to the settings file must look like, or, alternatively, just delete the AppSettings.json and let it be recreated by the software.

"Unknown database type in AppSettings.json"

This error happens when there is a typo in the Driver name in the database settings. Be sure to use the exact driver names as described in AppSettings.

"Database type is not supported by desktop edition"

This error happens when there is a typo in the Driver name in the database settings. Be sure to use the exact driver names as described in AppSettings.

"Database connection failed"

The error happens when the software is unable to connect to the database. Be sure to check the connectionstring and maybe the permissions of the software to the database.

Common Errors

"User rights not loaded"

This error happens on startup/login when there is a error loading data from the database. It might indicate a corrupted database.